Privacy Policy

1. Introduction

Jaspero Ltd. ("Jaspero", "we", "us", or "our"), located at Drniška ulica 9, 31000 Osijek, Croatia, operates the website jaspero.co. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

2.1 Information You Provide

When you submit our contact form, we collect:

• Your name
• Your email address
• Your message content
• The date and time of submission

This data is stored in Google Firestore (provided by Google Cloud) for the sole purpose of responding to your inquiry.

2.2 Automatically Collected Data

If you consent to analytics cookies, we use Google Analytics (measurement ID: G-EMESNXYBT9) to collect anonymized usage data, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and version
• Device type and screen resolution
• Approximate geographic location (country/city level)

Google Analytics uses cookies to distinguish unique users and sessions. No personally identifiable information is collected through analytics. If you decline analytics cookies, no tracking data is collected.

2.3 reCAPTCHA

We use Google reCAPTCHA v3 to protect our contact form from spam and abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your inquiries submitted through the contact form
• To understand how visitors use our website and improve our content (with your consent)
• To protect our website from spam and abuse

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent - for analytics cookies (you can accept or reject via our cookie banner)
• Legitimate interest - for responding to contact form submissions you initiate and for protecting our website from abuse

5. Data Storage and Retention

Contact form submissions are stored in Google Firestore, hosted within the European Union. We retain contact form data for up to 2 years, after which it is deleted. Analytics data is retained according to Google Analytics' default retention settings (14 months).

6. Cookies

Our website uses the following cookies:

Analytics cookies are only set if you click "Accept" on our cookie consent banner. You can change your preference at any time by clearing your browser cookies and revisiting the site.

7. Third-Party Services

We share data with the following third-party services:

• Google Analytics - website usage analytics (only with your consent)
• Google Firestore - storage of contact form submissions
• Google reCAPTCHA - spam protection for contact form
• Firebase Hosting - website hosting

All of these services are provided by Google LLC. Google may transfer data outside the EU under Standard Contractual Clauses. For more information, see Google's Privacy Policy.

8. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for analytics cookies at any time
• Lodge a complaint with a supervisory authority (AZOP in Croatia)

To exercise any of these rights, contact us at info@jaspero.co.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy, contact us at:
Jaspero Ltd.
Drniška ulica 9, 31000 Osijek, Croatia
Email: info@jaspero.co
Phone: +385 91 433 6708